FAQs

What brand is Cad Cut? Our Cad Cut vinyl, made by Stahl's - is the #1 vinyl distributor in the WORLD. Their vinyl is used by big brands like Nike, NFL, NBA, and others to produce high-quality clothing. It's incredible that we can offer this same quality of vinyl to crafters at such an affordable price.
Do you do custom-finished products? YES! We do BULK orders - in quantities of 10 or more for the same design! Please shoot me an email with what you want done! pittyintensevinyl@gmail.com
Do you have a store location? Yes we do! You can find us at 3923 NE Chaumiere Rd Kansas City, MO 64117
When will my items ship? 1-2 BUSINESS days is standard shipping time but if there is an unforeseen delay, I will shoot you an email!
I forgot to add something on my order, can it be added onto that last order I placed? Shoot me an email - I'll try my best to accommodate!
Who do I contact if something is wrong with my order? As I hope nothing is, please contact me within 48 hours of receiving your items at pittyintensevinyl@gmail.com
Do you offer refunds or returns Vinyl is nonrefundable and not able to be exchanged. If there is a mistake, please let me know! Please get in touch with us within 48 hours of your delivered items if you are unsatisfied. 
I sent an email, when will I hear back from you? Please allow 24 hours for responses.